Privacy Policy
Introduction
This Privacy Policy describes how U&I Naturals and its affiliates (collectively "U&I Naturals, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website www.thepixelatedcafe.com (hereinafter referred to as Platform). You may browse certain sections of the Platform without registering. We do not offer any product/service outside India and personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information or availing any product/service, you agree to this Privacy Policy, Terms of Use, applicable terms and the laws of India including data protection and privacy laws. If you do not agree, please do not use or access our Platform.
Collection
We collect personal data when you use our Platform, services or interact with us. Information may include name, date of birth, address, mobile number, email ID, and proof of identity/address. Sensitive data such as payment details or biometric data may be collected with consent. You can choose not to provide information by not using certain features.
We may track behavior and preferences on an aggregated basis and collect transaction-related information including from third-party partners governed by their privacy policies. Beware of phishing attempts; never share sensitive info like PINs with anyone claiming to be U&I Naturals.
Usage
We use your data to provide services, assist business partners, resolve disputes, customize experience, prevent fraud, and inform you about offers and updates. Opt-out options exist for marketing communications. Access to services may depend on permissions provided.
Sharing
Data may be shared within our group, with business partners, service providers, regulatory authorities, and law enforcement as required to provide services, comply with law, and prevent fraud. Third-party privacy policies apply when accessing their platforms.
Security Precautions
We adopt reasonable security measures to protect personal data but transmission over the internet is not fully secure. Users are responsible for safeguarding their login credentials.
Data Deletion and Retention
You may delete your account through your profile settings or by contacting us. Deletion may be delayed for pending issues. We retain data only as needed or as required by law and may keep anonymized data for research.
Your Rights
You can access, rectify, and update your personal data through the Platform.
Consent
By using the Platform or providing data, you consent to its collection, use, and processing. You may withdraw consent by writing to the Grievance Officer. Withdrawal will not be retrospective and may restrict service access.
Changes to this Privacy Policy
Please check this policy periodically. Updates will be posted on the Platform and may be notified per applicable laws.